The test displays a real-time graph of both download and upload speed. I have gone back and forth with the Twitter support, who have also noticed some issues. Spectrum Internet Speed Test Cox Internet Speed Test Xfinity Speed Internet. I just installed PingPlotter and was doing a quick test, I noticed that I'm dropping about ~25% of my packets when the upload speed problem is ongoing.Ĭan I please get some assistance with this? I don't really want to continue having contractors coming out to my place as nothing is really changing. Step 3: Rerun our speed test with the wired connection, and compare the results against. Step 2: Connect a wired desktop or laptop to one of the wireless gateway’s Ethernet ports. Ookla®, Speedtest®, and Speedtest Intelligence® are among some of the federally registered trademarks of Ookla, LLC and may only be used with explicit written. I am noticing many critical events in the modem logs, but am unsure what they really mean. Step 1: Run our speed test on a smartphone, tablet, or laptop connected to your Wi-Fi network while standing next to your router and record the speed test results. Here are the statistics for downstream/upstream: After doing all these things and still seeing the issue, I do not believe it is on my end. I have hooked up my wireless router to verify that I was also receiving poor upload speeds on my wireless network, just to ensure that it wasn't my computer's network card causing issues. On my end, I have tried multiple modems, multiple coax cables from the wall to my modem, and multiple ethernet cables from the modem to my computer (I am usually directly connected to my modem). Unfortunately, since the problems only occurs somewhat randomly, it was not occurring when they were at my place. You just have to click the start button and our tool will automatically start the download. The second one took out the splitter that my unit was going into to see if that would eliminate the problem, but it has not. Our speed test tool offers you a variety of tests for different ISPs. The first one informed me that the signal my unit is receiving is actually really strong. I have had two contractors out to my apartment in the past week. I am currently paying for 100 Mbps download and 10 Mbps upload. When this is happening, my download speed stays high. There doesn't seem to be any specific time that these occur. The past couple months, I have been having very slow upload speeds (anywhere between 100 Kbps to 2 Mbps) that are intermittent.